Elderly Care

Dementia Hub

The Merton Dementia Hub offers a range of services for both carers and people with dementia, family and friends. Delivered in partnership with South West London and St George’s Health Trust, a range of statutory services and other voluntary organisations, these services include Carers information and support groups (CrISP), a memory clinic, dementia cafés, a range of support groups for both people with dementia and carers and a number of other services (e.g. podiatry and dentistry). Our Dementia Adviser and Dementia Support Workers will also be on hand to offer advice and arrange home visits if required.

Read the Dementia Hub leaflet

Merton Befriending Service

Merton Befriending Service is open to any isolated person over 65 living in Merton who is housebound, living alone, recently bereaved or with a diagnosis of a long term condition. Clients will be matched with a volunteer who will make a weekly social visit.

Age UK Merton

Kourtney Wood

Telephone: 020 8648 5792

Website: www.ageuk.org.uk

Email: befriender@ageukmerton.org.uk

The Wimbledon Guild

Ania Dudziec

Telephone: 020 8946 0735

email: adudziec@wimbledonguild.co.uk

Occupational Therapy

Specialist equipment and adaptations to help people with a physical disability stay independent in their own homes and in everyday life. To make a referral to the Adult Occupational Therapy Service:

Telephone: 020 8545 4428 / 4477

Email: ssotduty@merton.gov.uk

Fire Safety Visit

London Fire Brigade want to stop fires from happening and people are far less likely to have a fire in their home if they have received a home fire safety visit. That is why London Fire Brigade offer them free, to help make people safer. To book a visit and for more information:

Tel: 0800 028 4428

Text /SMS: 07860021319

Website: www.hfsvwr.london-fire.gov.uk

Email: smokealarms@london-fire.gov.uk

NHS 111

The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisors. They will ask questions to assess your symptoms

Telephone: 111

Website: www.111.nhs.uk


Elder carers are of the highest standard. They’ll talk things over with you and tailor a solution to best fit the specific requirements of your situation.

Telephone: 0330 127 2254

Website: www.elder.org.uk

Email: hello@elder.org

Housing for Women

A dedicated Older Residents’ Officer to assist older residents (defined as aged 60 and over). They focus on assisting our residents in their existing homes as well as exploring other housing options as their individual requirements change.

Telephone: 020 7501 6120

Website: www.hfw.org.uk

Email: info@h4w.co.uk


Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

The Domiciliary Dental Practice

Merton & Sutton patients can access home based dental & hygienist services for those who are housebound. The service is available for those who are elderly and housebound or have long term conditions such as Alzheimer’s or Dementia. The service also caters for those with physical disabilities or learning difficulties.

Telephone: 020 8640 9673

Website: www.mydentist.co.uk

Email: info-dpp@idhgroup.co.uk

Merton Vision - Optician Home Visits

This service is for people that have a physical ailment or disability that prevents them from visiting a local optician.

Telephone: 020 8648 3503

Website: www.mordeneyecentre.co.uk

Email: info@mertonvision.org.uk

Living with Arthritis

Find out more about managing pain and fatigue, how healthy eating can help your arthritis, how to manage work and arthritis and the impact exercise can have on your arthritis. If your child has arthritis find out what help and support is available for you and your child.

Website: www.arthritiscare.org.uk

Mascot Telecare

MASCOT Telecare provides a range of services helping people to live safely, securely and independently in their own homes.

Telephone:  020 8274 5940

Website: www.mascot-telecare.org.uk

Email: mascot@merton.gov.uk

Social Services

A needs assessment is the first step towards getting help and support at home.
A needs assessment is to discuss care needs. The aim is to reach an agreement about what help can be provided by Merton Council’s Community Care Department. Patient, Relative or Friend can Self-Refer

Telephone: 020 8545 4388

Email: ASCDuty@merton.gov.uk

Alzheimer's Society

Combining face-to-face support with telephone and online advice and information offered by specially trained Dementia Advisers.

Facebook: @alzheimerssociety

Telephone: 0300 222 11 22

Website: www.alzheimers.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90


Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk