Zero tolerance

Our Practice supports the NHS zero- tolerance zone campaign. Violent, threatening or abusive patients will be reported to the police and removed from the GPs list.

We expect all patients to treat the practice team with courtesy, without violence, threat of violence or abuse.

Zero tolerance to violence policy

All practices, in line with government guidelines, have a ‘Zero Tolerance to Violence’ policy. This means that any violent or abusive behaviour or perceived threatening behaviour, whether verbal or otherwise to staff or members of the public on practice premises will not be tolerated.

We can refuse to provide a service, report the incident to the police and request that the patient and their family be removed from their practice list.